The Quest Family circular logo — Fennick, Aria, Birch, and Moss with a compass

We're Here to Help

The Quest Family is a small, family-run studio. If you run into any trouble or have questions, please reach out — we genuinely want to help.

Email Support

We aim to respond within 2–3 business days.

support.questfamily@gmail.com

Frequently Asked Questions

What is SummerQuest?

SummerQuest is a Canadian outdoor adventure app for families and K–8 learners. Guided by four storybook animal friends, children complete daily quests, discover wildlife, build a nature journal, and explore Canada coast to coast.

Is SummerQuest free?

Yes! SummerQuest offers a generous free tier: 15 quests, 35 discoveries, a full Nature Journal, Family Campfire, Leaf Points, and the ability to browse all provinces. An optional Explorer Membership unlocks all content and future updates.

What devices does SummerQuest support?

SummerQuest is a mobile-first app, designed for phones and tablets. It will be available on iOS (App Store) and Android (Google Play). Coming soon — check back for launch announcements.

Is SummerQuest safe for my child?

Absolutely. Camera access is optional, journal entries are private to your family, we never sell data, and all wildlife photography shows living animals in natural habitats — no distressing content.

How do I cancel my Explorer Membership?

Subscriptions are managed through the Apple App Store or Google Play. To cancel, open your device's app store subscription settings and cancel from there. You will retain access until the end of your current billing period.

How do I delete my account or request data removal?

Email us at support.questfamily@gmail.com and we will process your deletion request promptly, typically within 5–7 business days.

I found a bug or something isn't working. What should I do?

Please email us at support.questfamily@gmail.com with a description of what happened, your device type, and operating system version. We'll investigate and get back to you as soon as possible.

Where can I follow The Quest Family?

We're a small team building something we love. The best way to follow along is to bookmark this site and check back for app launch news.

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